Privacy Policy

Hermans Coaching (hereinafter “we”, “us” or “our”) processes personal data in accordance with this privacy statement.

For further information, questions or comments regarding our privacy policy, please contact the administrator of this website (hereinafter “Website”) via the  contact form .  

What personal data do we collect from you during your visit to the Website?

Technical information (IP address, browser type, geographic location and operating system) and information relating to your browsing behaviour (e.g. which links you click on the Website, how long or how many times you visit a page).

How do we obtain your personal data?

When you visit our Website, we collect technical information and information about your browsing behaviour via cookies ( see further ).

When you contact us, we collect your contact information. This is necessary to communicate with you correctly.

Why do we process your personal data? (purposes)

We use your technical information for (i) maintaining and improving the Website, (ii) compiling anonymous statistics and (iii) improving your user experience when visiting the Website.

We use your identity data to (i) answer your question if you have contacted us yourself.

May we process your personal data? (legal basis)

We may process your technical information because, on the one hand, you give permission for this via the ‘cookie’ banner ( see below ) and, on the other hand, because it is part of our legitimate interest to continuously improve our Website and services.

We may process your contact information because you have asked a question to which an answer is expected. Your contact information is necessary for this purpose.

Do we share your personal data with third parties?

If this is necessary to achieve the intended purposes, which are discussed together, your personal data will be shared with third-party recipients.

We guarantee that all third-party recipients will take the necessary technical and organizational measures to protect the personal data.

How long do we retain your personal data?

Your personal data will only be processed for as long as necessary to achieve the purposes. It will therefore be retained for the period necessary to achieve the purposes or to comply with legal requirements (including those relating to accounting).

What are your rights? (Right to access, correct, erase, restrict, object to, and transfer personal data)

You have the right at any time to inspect your personal data and to have it corrected if it is incorrect or incomplete, to have it deleted, to limit its processing and/or to object to its processing, including profiling.

If the processing of your personal data is based on your prior consent, you of course have the right to withdraw that consent.

In addition, you have the right to obtain a copy (in a structured, commonly used and machine-readable form) of your personal data and to have the personal data transmitted.

To exercise these rights you can:

  • to adjust your customer account settings yourself; and/or
  • fill out the  contact form  (additional identification may be requested for legitimacy purposes).

Where can you file a complaint?

You have the right to lodge a complaint with the Belgian Data Protection Authority (Drukpersstraat 35, 1000 Brussels – commission@privacycommission.be).